Takbajee Privacy Policy — Your complete guide to data protection
Every piece of information you share with us is held in trust. This page explains, in plain English, how takbajee collects, stores, and protects your personal data.
Introduction
Welcome to takbajee. In this privacy policy, we explain what information we collect when you use the takbajee platform, why we collect it, and how we keep it secure.
We believe privacy is a fundamental right. The personal data of every player in Bangladesh is extremely important to us, and we take every precaution to keep it secure.
By using the takbajee website or app, you are agreeing to this privacy policy. If any part is unclear, our support team is always available to help you in Bengali.
What information we collect
Takbajee only collects information necessary to provide its services. We never ask for anything beyond what is needed.
Information you provide directly
| Data Type | Why It's Collected |
|---|---|
| Full Name | For account verification and payment processing |
| Date of birth | To verify age eligibility (18+) |
| Email Address | For account creation, notifications, and communications |
| Mobile number | For verification and support purposes |
| Address | For KYC verification and legal compliance |
| National ID / Passport | To verify identity and prevent money laundering |
| Payment Information | For processing deposits and withdrawals |
Automatically collected information
- IP address & device type
- Browser and Operating System Information
- Time spent on the platform and pages visited
- Gaming and betting activity logs
- Login Time & Session Data
Purpose of Data Collection
Takbajee uses your information for specific, transparent purposes. Each purpose is detailed below.
- Account Management: For registration, login, password reset, and profile updates.
- Identity verification (KYC): To verify age and identity in compliance with legal requirements.
- Payment Processing: To process deposits and withdrawals securely.
- Security & Fraud Prevention: To protect your account and detect suspicious activity.
- Service Improvement: To improve platform features and enhance the user experience.
- Promotional communications: To keep you informed about bonuses, offers, and important updates — you can opt out at any time.
- Legal Compliance: To comply with applicable laws and regulations.
- Customer support: To address your questions and resolve complaints.
Data Sharing Policy
Takbajee never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners.
When information is shared
- Payment processors: Necessary information is shared with payment providers such as Mobile Pay and Nagad to process deposits and withdrawals.
- Identity verification services: With approved service providers as part of the KYC process.
- Legal Obligations: In response to a court order or a lawful request from a government authority.
- Fraud Prevention: To relevant authorities in investigations involving money laundering or fraud.
Even in these cases, only the minimum necessary information is shared. All partners are bound by strict confidentiality agreements.
Data retention & security
Your data is stored on secure servers and protected using the latest security technologies.
Security measures
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Stored data is protected with AES-256 encryption.
- 24/7 security monitoring and intrusion detection systems are active on our servers.
- Regular security audits and penetration testing are conducted.
- Employee access to data is restricted on a need-to-know basis.
How Long We Retain Your Data
Data is retained for as long as your account remains active. After account closure, certain data may be kept for a specified period as required by law. Once that period expires, your data is securely deleted.
Cookie Policy
Cookies are small text files stored in your browser. takbajee uses cookies to keep the platform running smoothly and to personalise your experience.
Cookies We Use
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions and security | Deleted at end of session |
| Functional cookies | Remembering language preferences and game settings | 1 year |
| Analytics Cookies | Platform Usage Statistics | 6 months |
| Security Cookies | To detect fraud and automated attacks | 30 days |
Cookie controls
You can block or delete cookies through your browser settings. Keep in mind that disabling essential cookies may affect how the platform functions.
Your Rights
Every takbajee user has certain important rights over their own personal data.
To exercise any of these rights, email us at support@takbajee.com Write to us or reach out via live chat.
Children's privacy
Takbajee is a platform strictly for adults (18+). We do not knowingly collect any information from anyone under the age of 18.
If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.
Third-party links
The takbajee platform may occasionally contain links to game providers or payment gateways. These third parties have their own privacy policies, and takbajee is not responsible for them.
We recommend reading the privacy policy of any third-party service before you use it.
Privacy policy updates
Takbajee may update this Privacy Policy as needed. You will be notified of any significant changes via your registered email, and a notice will be posted on the platform.
Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly.
Contact Us
If you have any questions about our privacy policy or wish to exercise your data rights, please get in touch with us.